1. Introduction
Welcome to zarazaina.com. By accessing or using our website, you agree to comply with the policies outlined below. Please read them carefully.
2. User Agreement
By using zarazaina.com, you confirm that you are at least 18 years old or have parental/guardian consent. You agree to provide accurate and up-to-date information and use our services responsibly.
3. Privacy Policy
We are committed to protecting your personal data. Information collected includes your name, email, shipping address, and payment details. This data is used for order processing, customer service, and marketing purposes. We do not share your information with third parties except for secure payment processing and delivery services.
4. Product Listings and Pricing
All products listed on zarazaina.com are described as accurately as possible. Prices are subject to change without notice. In case of pricing errors, we reserve the right to cancel or adjust orders accordingly.
5. Order Processing and Payment
Orders are processed within 1-3 business days. Payments must be made via approved payment methods (credit/debit card, PayPal, or other specified methods). Transactions are securely processed, and payment details are not stored on our servers.
6. Shipping and Delivery
Shipping costs and estimated delivery times are displayed at checkout. Delays may occur due to unforeseen circumstances. Customers will receive tracking information once the order is dispatched.
7. Returns, Refunds, and Cancellations
- Returns: Items may be returned within 14 days of delivery if they meet the return policy criteria (unused, in original packaging, with proof of purchase).
- Refunds: Refunds are processed within 7-10 business days after inspection. Shipping fees are non-refundable unless the return is due to a defect or error on our part.
- Cancellations: Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible if the order has been processed.
8. Intellectual Property
All content, images, and trademarks on zarazaina.com are the property of the company. Unauthorized use, reproduction, or distribution is prohibited.
9. Prohibited Activities
Users must not engage in fraudulent transactions, unauthorized account access, spamming, or other unlawful activities. Violation of these terms may result in account suspension or legal action.
10. Liability Limitation
zarazaina.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
11. Modifications to Policies
We reserve the right to update or modify these policies at any time. Changes will be effective upon posting to the website. Continued use of zarazaina.com constitutes acceptance of these changes.
12. Contact Information
For inquiries regarding our policies, contact us at:
Email: support@zarazaina.com